Customer Satisfaction Survey
Please, take a few moments to complete our satisfaction survey.
Orders & delivery status | Sales department
How would you rate our pre-sale advice in terms of:
• responsiveness
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• politeness
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• professionalism
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How would you rate our handling of price quotes / orders in terms of:
• responsiveness
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• politeness
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• professionalism
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Delivery
Did the company meet the expected delivery schedule?
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Shipping
How would you rate our shipping in terms of:
• packaging
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• number of shipments
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Production
How would you rate the quality of our products' manufacturing?
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Technical support | Engineering department
How would you rate our technical support in terms of:
• responsiveness
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• politeness
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• professionalism
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How relevant were the questions asked you by the technical support team?
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How meaningful / useful was the information provided to you by the technical support team?
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How would you rate the overall quality of the solution suggested by the technical support team?
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Repair | RMA department
How would you rate our RMA department's handling of your request in terms of:
• responsiveness
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• politeness
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• professionalism
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How would you rate the professionalism of the resolution of your complaint?
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Summary
Overall, how satisfied are you with CompuLab?
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